If you have seemingly random students that are not connecting to your class in Apple Classroom, here are some things you can try to remedy the situation.

1. Of course, sometimes the issue is behavioral. Students turn off Bluetooth to avoid Apple Classroom but quickly turn it back on as a teacher approaches.
   
2. Aside from this, the first place to start is making sure that a student’s Bluetooth is turned on in Apple Settings.
   
3. Make sure the student’s iPadOS version is relatively up-to-date. It should be updated to at least iPadOS 14.6. If the iPad is using an older iPadOS, such as 13.1, this could be part of the problem. To update, go to Apple Settings, choose GENERAL > SOFTWARE UPDATE > DOWNLOAD AND INSTALL. If it won’t install, contact your Technology Systems Specialist (TSS) for assistance.
   
4. Sign the student out of her or his Managed Apple ID and then sign back in. Learn how in this video.

We know Apple Classroom can be a big help in managing your instruction and your classroom. If you are still having issues, please don’t hesitate to reach out to Eric Murphy or Jimmy Stewart. Teaching is tough enough without all the technical issues. We can help get Apple Classroom back on track.

---

Find more general help with setting up classes and adding students to Apple Classroom here.

Need to reset your managed Apple ID password? Click here.

With new changes to Apple Classroom it has become more important to make the move toward using Managed Apple IDs when signing into iCloud on school devices.  This includes student iPads, teacher iPads, and teacher MacBooks.  Learn more about Apple IDs.

Apple Classroom Step 1 – System Requirements and Managed Apple ID

Apple Classroom Step 2 – Setup and Add Students

Step 3 – Reset Student Managed Apple ID Passwords

Step 4 – Using Apple Classroom

---

Setting up Managed Apple ID on a MacBook

With your iPad and MacBook both signed into iCloud with the Managed Apple ID, it will allow Apple Classroom classes to sync across devices so you only have to set up your classes once!  Even if your device would need to be wiped or reset, your classes would come back once you sign into your Managed Apple ID and then open Apple Classroom.

Please understand the immense importance of everyone using the Managed Apple IDs.  If one person chooses to use a regular Apple ID in iCloud, they will not be able to get Apple Classroom to work unless they sign out all the students as well.  If that is done, it will cause all other teachers who are using the Managed Apple ID to not be able to use Apple Classroom until all their students are signed back in.  

---

Have you forgotten your managed Apple ID? No problem. You can contact your building’s TSS or request a reset here and we will send it to you via email as quickly as possible.

---